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Order & Payment
Ordering a pair of Snoogas is a simple 3-step process and you don’t need to register.
We accept online payment through a secure environment via Paypal. Just add your pair of Snoogas to cart, continue to checkout and pay! Don‘t forget to check the delivery address in your Paypal account. You can change it during the process of buying.
The order will be shipped to you from Lithuania (EU) once the transaction has been confirmed.
All prices are shown in euros and include VAT.

Returns And Exchanges
We are happy to offer you a full refund (excluding postage) on unsuitable Snoogas clogs returned in their original, unworn condition with all tickets and tags attached along with proof of purchase within 20 days of receipt.

When you return or exchange Snoogas clogs, you must cover shipping charges. As soon as we receive them, we will exchange your clogs or give you a full refund, depending on your wish. However, you will not be reimbursed for the original shipping charges.

If you wish to return Snoogas, contact us and state your order number, which Snoogas you wish to return and the reason for the return. Then we will contact you with the proper instructions. If you do not contact us before returning Snoogas, you run the risk of not receiving your refund or exchange. We do not take responsibility for any lost packages.

Complaints
Should you receive a delivery containing damaged or wrongly packaged clogs, we will cover all shipping charges and do everything we can to make up for our mistake. You will be provided with a pair of new Snoogas or a refund, depending on your wish. To file a complaint, please contact us by phone or by email.

Shipping Charges and Delivery times
Shipping to Europe & UK
Delivery in 5-10 days: € 4,99
Delivery in 2-3 days: € 16,99

Shipping to US & Rest of the World
Delivery in 2-3 weeks: € 6,99
Delivery in 8-9 days: € 14,99
Delivery in 2-3 days: € 19,99

Size Guide
In order to choose the correct size, please measure your foot in centimetres. The correct size is between the outermost points at the top and the bottom (toe and heel). Then check your foot length in centimetres and choose your size from the table

Foot length in centimetres || Snoogas Size
17-18 cm || size 27/28
18.5-19 cm || size 29/30
19.5-20.5 cm || size 31/32
21-22 cm || size 33/34
22.5-23.5 cm || size 35/36
23.8-24.5 cm || size 37/38
25-25.15 cm || size 39/40
26-26.7 cm || size 41/42
27.3-28.4 cm || size 43/44
29-29.7 cm || size 45/46
30.3-31 cm || size 47/48

Product portrayal
While every effort has been made to portray items accurately, slight variations may occur because all Snoogas are handmade. All measurements quoted in the size chart are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow.

Care instructions
There is rarely a need to wash your slippers. Wool is refreshed enough by being exposed to fresh air. Yet if stained, please wash your Snoogas by hand in room-temperature water using a mild soap or a detergent suitable for wool. Without wringing it, put it on a flat surface to soak and dry.

Please remember that natural wool is a delicious food for moth larvae, so if storing your pair of Snoogas without wearing it for a longer time, take good care to keep moth away. It is very seldom that moths find their way to wool items worn regularly. For storing, it is recommended to use an airtight container in cool temperatures. Lavender fragrance is a good repellent.